Frequently Asked Questions

Prayer times are calculated based on your location. Please ensure you have granted location permission to the app. You can also try changing the calculation method in Settings > Prayer Settings to match your local mosque or Islamic organization's method.

Go to Profile > Azhan Settings. Enable notifications for each prayer time and select your preferred Azhan voice. Make sure notifications are enabled for IlmCircle in your device settings.

We support multiple calculation methods including: Muslim World League, ISNA, Egypt, Makkah (Umm al-Qura), Karachi, Tehran, and more. Choose the one that matches your local community.

The Qibla feature uses your device's compass. Try calibrating your compass by moving your phone in a figure-8 pattern. Also ensure you're not near magnetic objects or electronic devices that could interfere with the compass.

Our scanner uses the Open Food Facts database, which may not have all products. If a product isn't found, you can manually enter the barcode or submit the product for review. We're constantly expanding our database.

This means the product contains ingredients that could be either halal or haram depending on their source (like gelatin or E-numbers). We recommend checking with the manufacturer or looking for halal certification on the packaging.

Tap the "Scan Product" button and grant camera permission when prompted. Point your camera at the barcode ensuring good lighting. The app will automatically detect and scan the barcode.

The Virtual Imam provides AI-generated guidance based on Islamic sources. While helpful for general questions, for complex fiqh matters or personal fatwas, we always recommend consulting with a qualified local scholar.

To delete your account and all associated data, send an email to IlmCircle13@gmail.com with the subject "Account Deletion Request" and include your registered email address. We will process your request within 30 days.

Yes! You can use Guest Mode to access prayer times, Qibla direction, and the Quran. However, features like prayer logging, forum posting, and scan history require an account.

Yes. We use industry-standard encryption for data transmission and storage. Passwords are hashed and never stored in plain text. We do not sell your personal data. See our Privacy Policy for full details.